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HEALTHCARE AGENTS · CLAIMS, DENIALS AND APPEALS

Recover underpayments and denials with an AI revenue cycle agent

Recover underpayments and denials with an AI revenue cycle agent

Recover underpayments and denials with an AI revenue cycle agent

A payer can close every claim and still pay less than the rate it signed. The Claims and Appeals Agent tests every remittance line against your contracted rate and drafts the demand with the contract page and remittance line attached.

A payer can close every claim and still pay less than the rate it signed. The Claims and Appeals Agent tests every remittance line against your contracted rate and drafts the demand with the contract page and remittance line attached.

HOW IT WORKS

How the Claims and Appeals Agent goes to work

How the Claims and Appeals Agent goes to work

How the Claims and Appeals Agent goes to work

Prebuilt, configured to your systems, then released into the work. Read-only against clinical systems.

Prebuilt, configured to your systems, then released into the work. Read-only against clinical systems.

01

Start from the prebuilt agent

It already knows referrals, claims, remittances and fee schedules, and the checks your team runs on them.

02

Configure it to your tools, systems and parameters

We connect Epic or athenahealth, Availity, Waystar and your referral inbox, and load your contracts, standards and approval chain.

03

Release it into the work

It starts on live work. Our platform checks every draft against its source and stops where a person must approve.

04

It works like a trained member of your team

Work arrives ranked and drafted. Your team approves, and nothing reaches a patient or payer without sign-off.

OUR PLATFORM

What makes it work

What makes it work

What makes it work

Our platform is the instruction manual behind the agent.

Our platform is the instruction manual behind the agent.

It knows how you decide

It knows how you decide

Your contracts, standards, thresholds and approval chain, plus what your team knows, written down as the playbook the agent follows.

It reads every system

It reads every system

Every tool connected where it sits, one record per patient, and every figure traced to its source.

It checks its own work

It checks its own work

Every draft is checked against its source and your rules, and the agent stops where a person has to approve.

It stays inside your rules

It stays inside your rules

It sees only what the person it works for can see, your BAA obligations apply, and every step is logged.

THE SYSTEMS IT READS

The systems the Claims and Appeals Agent is configured to

The systems the Claims and Appeals Agent is configured to

The systems the Claims and Appeals Agent is configured to

Reached where they sit. Nothing is migrated and nothing touches clinical care.

Reached where they sit. Nothing is migrated and nothing touches clinical care.

Epic

Epic

Referrals, scheduling and encounters

athenahealth

athenahealth

Claim lines and expected reimbursement

Availity

Availity

Eligibility and prior authorisation

Waystar

Waystar

835 remittances and denial codes

Change Healthcare

Change Healthcare

Clearinghouse rejections

Payer contracts

Payer contracts

The fee schedule that was agreed

Referral inbox

Referral inbox

Referrals nobody triaged

Clinical notes

Clinical notes

Documentation supporting the charge

OR schedule

OR schedule

Cases, minutes and surgeon

Preference cards

Preference cards

Supplies consumed per case

QuickBooks per site

QuickBooks per site

One ledger per clinic

Legacy PM systems

Legacy PM systems

Older practice management extracts

FAQ

AI claims, denials and underpayment recovery: common questions

AI claims, denials and underpayment recovery: common questions

AI claims, denials and underpayment recovery: common questions

How do you find an underpayment nobody denied?

How do you find an underpayment nobody denied?

By reading the contract. The agent compares the signed fee schedule rate with what each remittance paid, and finds short payments on claims that were adjudicated and closed.

Is the agent built from scratch for us?

Is the agent built from scratch for us?

No. It comes prebuilt for payer contracts and remittances, and we configure it to your 835 remittances, payer agreements, claims register and denial log, including scanned contracts.

Does this send appeals on its own?

Does this send appeals on its own?

No. The agent drafts and prices each demand with the evidence attached, and the revenue cycle lead approves before anything goes out. It also tracks every contractual notice window.

Let’s build your company a brain
and put AI to work.

Let’s build your company a brain
and put AI to work.

Let’s build your company a brain
and put AI to work.

Your systems, your documents, and what your people have been carrying around in their heads. Thirty minutes to see what an AI brain could look like in your company.

Book a strategy call